Holiday lessons

Like many people do each year I have taken a seasonal job working in retail. Having worked the holidays before I have decided that over the next ten days I am going to share a lesson for all of you holiday shoppers out there to keep in mind when you are out shopping. 

So tonight's first lesson is going to be:

You are not always right. 

I'm sure everyone has heard the saying that the customer is always right at least once in their lives. That being said, the shocking but honest truth is that the customer isn't always right. Just because you saw one price on the internet doesn't mean that the physical store locations can match those prices. Nor can we always adjust prices. And here's a little secret. Even though we may have a margin that we can adjust a price for customer service reasons, if you are rude or irate with us we aren't going to do it for you. I know that life happens and things make people angry but the nicer you are to a sales associate the more likely they will feel for you and give you that ten percent off on your hat.